Terms and Conditions
Welcome to LUXERSTAY, a real estate marketplace designed to connect agents with buyers and renters in Nigeria. By using or accessing our platform, you agree to comply with the terms and conditions set forth in this agreement. Please review these terms carefully, as they govern your use of our services and establish a legally binding relationship between you and LUXERSTAY.
By accessing the platform, you confirm that you are eligible to use the services. To use the platform, you must be at least 18 years of age and provide accurate and complete registration details. If you are a real estate agent or agency, you must also ensure that you are licensed and authorized to list properties for sale or rent. You are responsible for maintaining the confidentiality of your account information and will be held accountable for any activities performed through your account.
LUXERSTAY offers a platform where real estate agents can list properties for sale or rent, and users can browse, contact agents, and engage in transactions. While we facilitate the connection between agents and buyers or renters, we do not own, manage, or control any properties listed on the site. Our role is limited to providing the marketplace where users and agents can interact. We do not verify the accuracy or authenticity of property listings, and it is the responsibility of the agents to provide truthful and up-to-date information. Similarly, property seekers must conduct their own due diligence before entering into any transactions.
Agents and users are required to use the platform in good faith. Agents must provide accurate information about each property, including up-to-date descriptions, pricing, and images. All property images must reflect the true condition of the property, and any misleading information may result in removal from the platform or account suspension. Buyers and renters must also act in good faith by refraining from providing false information or submitting illegitimate inquiries. Users are solely responsible for verifying the accuracy of property details and negotiating terms with the agents before any transactions are completed.
Certain services offered by LUXERSTAY may require payment, such as premium property listings or advertising services. These services are available on a fee-for-service basis, and payment must be made at the time of purchase. Fees are non-refundable unless otherwise stated in our Refund and Cancellation Policy. We reserve the right to change our pricing structure at any time, and you will be informed of any price changes affecting your use of the platform's paid services.
LUXERSTAY does not guarantee the accuracy, completeness, or timeliness of any property listings. We make no warranties regarding the platform's availability or its functionality, and we are not liable for any interruptions or technical issues that may affect your use of the platform. Users and agents understand that LUXERSTAY is not a party to any real estate transaction that occurs through the platform. We are not responsible for disputes, claims, or issues arising from real estate transactions or any interactions between agents and users.
All content on the platform, including designs, logos, and code, is the intellectual property of LUXERSTAY and is protected by copyright and trademark laws. You may not copy, reproduce, distribute, or use any of the platform's content without prior written consent. Agents are also responsible for ensuring that any content or images they upload do not violate third-party intellectual property rights. Violations of this policy may result in account suspension or legal action.
In the event of disputes or issues arising from your use of the platform, you agree to resolve such matters in accordance with Nigerian law. Disputes that cannot be resolved amicably will be referred to arbitration under Nigerian arbitration laws, and any resulting legal actions will take place in Nigerian courts. We reserve the right to terminate or suspend your account at any time, with or without cause. This may occur if you violate these terms, engage in fraudulent or illegal activities, or otherwise misuse the platform. Upon termination, your account will be deactivated, and you will no longer have access to the platform or its services.
These terms and conditions represent the entire agreement between you and LUXERSTAY concerning your use of the platform. If any part of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force. Failure to enforce any provision of these terms does not constitute a waiver of our rights.
By continuing to use the platform, you acknowledge that you have read, understood, and agree to these terms and conditions. Should you have any questions, feel free to contact us via email or phone. We are committed to ensuring a safe, transparent, and user-friendly marketplace for real estate transactions in Nigeria.
Disclaimer
At LUXASTAY, we provide a platform to connect real estate agents with potential buyers and renters. By using our platform, you acknowledge and agree to the following disclaimer, which limits our liability and outlines the scope of our services.
It's an online marketplace that facilitates the listing and discovery of properties for sale and rent. However, we are not a real estate agency, broker, or property management company. We do not own, control, or manage any of the properties listed on the platform. All property listings are provided by independent real estate agents or property owners. While we strive to maintain accurate and up-to-date information, we do not verify or guarantee the accuracy, completeness, or legality of the property listings or the actions of the agents using the platform.
All information related to properties, such as descriptions, prices, availability, images, and any other details, is provided by the agents or property owners. You are solely responsible for verifying the accuracy and completeness of any property information before making any decisions or entering into any transactions. We strongly recommend that you conduct your own due diligence, including property inspections and legal consultations, before finalizing any agreements.
LUXASTAY does not participate in or have control over any transactions that take place between users and agents. We are not liable for any disputes, damages, or issues that arise during the course of property transactions, including but not limited to fraud, misrepresentation, property defects, non-fulfillment of agreements, or any other problems. All negotiations, transactions, and agreements are conducted solely between the agents and users, and LUXASTAY bears no responsibility for the outcome of such interactions.
We make no warranties or guarantees regarding the functionality, availability, or uninterrupted use of the platform. While we take reasonable steps to ensure that our platform is secure and free from technical issues, we cannot guarantee that the platform will be error-free, secure, or available at all times. We are not responsible for any losses or damages arising from the use of the platform, including but not limited to website downtime, technical issues, or data breaches.
The use of the platform is at your own risk, and you agree that LUXASTAY is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or other intangible losses, arising out of your use of the platform or your reliance on any information provided.
This disclaimer extends to any content, information, or advice provided on the platform, whether through property listings, articles, blog posts, or user-generated content. All content is provided for informational purposes only, and LUXASTAY is not responsible for the accuracy or reliability of such information.
By using the platform, you agree to release LUXASTAY, its employees, affiliates, and partners from any and all claims, damages, liabilities, or losses arising from your use of the platform, interactions with agents, or participation in real estate transactions. You also acknowledge that the platform is provided 'as is' and 'as available,' with no warranties of any kind, either express or implied.
If you do not agree with this disclaimer or any part of it, you should immediately discontinue your use of the platform.
For any questions or concerns, please contact us at:
Email: support@luxerstay.com
Phone: 07076621989
Address: No. 24 Ojuade Street, Jamb Close Bwari, Abuja.
By using the platform, you agree to this disclaimer and acknowledge that you understand its terms.